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smckeon's avatar
smckeon
Helpful | Level 6
3 years ago
Solved

mac mail emails into drop box

I saved emails from mac mail into my drop box and transferred them to someone but the emails are RTF files and they can't see any of the attachments or photos in the email. Any one hav this issue?

  • Hi Nancy. I think you are correct I have since learned I need a RTF to PDF converter Thank you

4 Replies

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    smckeon wrote:

    I saved emails from mac mail into my drop box and transferred them to someone but the emails are RTF files and they can't see any of the attachments or photos in the email. Any one hav this issue?


    RTF, or Rich Text File, isn't a mail file type. It's just a document file. They don't have attachments, though they can have images embedded in them. If your intent is to transfer email messages with attachments and such intact, you'll likely need to save them as a file type meant for emails, such as EML or MSG files.

  • smckeon's avatar
    smckeon
    Helpful | Level 6
    3 years ago

    Thank you for your reply but it does not allow me to save it to any of those extensions 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey smckeon, sorry for jumping in. 

     

    You may need to use a third-party app in this case, in order to convert these files.

  • smckeon's avatar
    smckeon
    Helpful | Level 6
    3 years ago
    Hi Nancy. I think you are correct I have since learned I need a RTF to PDF converter Thank you

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