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DeeLT's avatar
DeeLT
New member | Level 2
9 years ago
Solved

Missing "Copy Dropbox link"

I am trying to share some files but when I right click the file in Windows Explorer there is no "Copy Dropbox link" option.  The dropbox icon is showing in my system tray and I have restarted.  Any i...
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  • JPehk's avatar
    JPehk
    8 years ago

    Hey, 

    FYI, I fixed this issue by unlinking my computer and relinking it.

    I'm using Windows 7. Reinstalling Dropbox didn't have any effect.

    Hope it helps!

epage722's avatar
epage722
Explorer | Level 3
9 years ago

No, I do not see the sync icon on files and folders on the win10 PC. I also don't see them on the Win7 PC which does work ok.

The sync icons are visable on a MAC though.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 years ago

We just tested it on our devices here. The only two possibilities for the context menu to not appear is if we're not looking in the Dropbox folder, or if the Dropbox desktop application isn't running (or working as it should).

As you've mentioned that both are not true, we'll need you to write in to our support team to investigate further. You can write a ticket directly here:

https://www.dropbox.com/support

In your ticket, make sure to link the forum thread URL so we have a full history of what has already been tried.

  • Tonymynd's avatar
    Tonymynd
    New member | Level 2
    8 years ago

    Hey friend, any further advance on this issue.

  • epage722's avatar
    epage722
    Explorer | Level 3
    8 years ago

     

    Tonymynd wrote:

    Hey friend, any further advance on this issue.

    No, this still doesn't work for me.

  • JPehk's avatar
    JPehk
    New member | Level 2
    8 years ago

    Hey, 

    FYI, I fixed this issue by unlinking my computer and relinking it.

    I'm using Windows 7. Reinstalling Dropbox didn't have any effect.

    Hope it helps!

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