Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
indub
10 months agoNew member | Level 1
My GarageBand project files keep getting deleted/renamed when adding them to Dropbox.
Dropbox stores the garageband projects as packages (.pkgf) instead of .band files, which so far doesn't seem to cause any problems. Is garageband just renaming them to a generic format or is it actu...
Nancy
Dropbox Community Moderator
10 months agoHey indub, thanks for posting on our forum today.
You can read more about Dropbox and package files in our Help Center article here.
Now, as for the files disappearing or being renamed, can you please describe to me the exact steps that you’re taking to add them to your Dropbox account?
When the file disappears, where can you locate it exactly on your Dropbox account after that? Any relevant screenshots you can send over will be much appreciated.
Let me know once you have more info.
- indub10 months agoNew member | Level 1
Hi!
While in garageband iOS app, I copy the project from my iphone folder and then paste into my dropbox folder. The disappearing/greyed out issue only seems to occur if the file has a similar name. For example, if dropbox already has a file named 'Track 1', if I copy/paste a new file named 'Track 1 2', the issue occurs.
I could avoid this by just creating my garageband projects in dropbox, but I'm still hesitant to do that in case the .pkgf files corrupt. For now I'm still beginning projects in my phone and copying into dropbox for backups.
Thanks
- Hannah10 months ago
Dropbox Community Moderator
Hey indub, are you performing these actions through the Files app?
If you go to your Dropbox account online, are you able to see the files that are giving you the issue?
- indub10 months agoNew member | Level 1
Through the garageband iOS app.
Sometimes the files disappear completely. Other times the files are greyed out, not accessible, until I go into dropbox and rename them.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!