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Forum Discussion
My PLN files lose all the information in it, apart from their filename, why?
Hello.
I have problem for few months already. Some of our files get left only with name and lose all of information what it`s include. And interesting, that these files are only PLN files who act l...
File originally was uploaded in bigger size.
In version history - there is only one activity (file edited by my college).
As we remember, there was Update and it happened to many files, than then they recover after few days except 2. Booth of them stayed in 64 sizes and not usable any more. Is there possibility of server faults or maybe a file format misunderstanding after updates?
Jay
Dropbox Community Moderator
Dropbox Community ModeratorJust to check, when you say there was only one activity in the version history, do you mean this was the original upload, and no edits since then?
What program are you using to open these files, and how are you uploading them to the Dropbox account?
Are you able to recover the version history of that file if there is an older version with a larger size?
