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Michael M.84's avatar
Michael M.84
New member | Level 1
11 years ago
Solved

My "share dropbox link" option in the drop down box is gone, how do I get it back?

I'm trying to send a link to someone and I have the file saved to my dropbox but I don't have the option to share the dropbox link. This just started as I shared a link a few weeks ago.
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  • Anvisha P.'s avatar
    Anvisha P.
    10 years ago

    Hey folks,

    This might be because we're interfering with other Finder extensions (Creative cloud etc) you may have running on your computer.

    While we're working on fixing the bug with Apple, you *could* disable the other Finder extensions in System Preferences > Extensions > Finder:

    ></p> <p> </p> <p>Try it, and let me know if that works.</p>

MagicJoe's avatar
MagicJoe
Explorer | Level 3
9 years ago

I had the same issue within minutes of sharing another link.  It seems that dropbox had stalled somehow.  I was unable to open any of the options.  I opened Task Manager (Windows 10) and clicked End Task for all of the Dropbox extensions listed under Processes.  I then restarted Dropbox and everything was right back to normal.  I'm sure that  a reboot of the machine would have done the same thing but probably would have taken longer...

Sanchez's avatar
Sanchez
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 years ago
Hey MagicJoe, welcome to our forum :slight_smile:
 
Can you make sure that you’re using the latest stable version of our desktop app (28.4.14)? You can get it here. 
 
If you’re using the above version, and continue to have this issue, please write in to us here http://bit.ly/2iahyK0 so an agent can investigate and assist. 
 
Thanks!

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