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CanYouHelpMePlease's avatar
CanYouHelpMePlease
Explorer | Level 4
2 years ago
Solved

"Your link was deleted" error when opening a shared link

I received a link from a South African newspaper with several of its articles that I require for my PhD studies. I received it just before embarking on a road trip to interview people. Upon my return today, I wanted to re-open the link in my Dropbox account and got the message "Your link was deleted.".  Is there anybody who can assist me in finding the deleted link?

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  • Hannah's avatar
    Hannah
    2 years ago

    Hey CanYouHelpMePlease, I'm glad you'll be able to retrieve the files for your studies!

     

    To make sure you don't lose them again, you'll need to download them from the link, either to your computer or to your Dropbox, if you have enough space.

     

    You'll see the download options, when you open the link.

     

    I hope this helps!

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    @CanYouHelpMePlease wrote:

    I received a link from a South African newspaper ... I wanted to re-open the link in my Dropbox account and got the message "Your link was deleted.".

    You would need to contact the person that gave you the link. They've either removed the link, or deleted the file(s) that it pointed to.

  • CanYouHelpMePlease's avatar
    CanYouHelpMePlease
    Explorer | Level 4
    2 years ago
    Thank you all for your kind replies. I have asked the sender to resend the link, but she has deleted it, but offered to recollect the articles again and send it to me. Our world has wonderful people who are always willing to assist. After receiving it from her, I will must certainly ask you about what to do to secure them on my computer
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey CanYouHelpMePlease, I'm glad you'll be able to retrieve the files for your studies!

     

    To make sure you don't lose them again, you'll need to download them from the link, either to your computer or to your Dropbox, if you have enough space.

     

    You'll see the download options, when you open the link.

     

    I hope this helps!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Happy to help!

     

    If you need anything else, don't hesitate to let us know. 🙂

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