Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

CanYouHelpMePlease's avatar
CanYouHelpMePlease
Explorer | Level 4
8 months ago
Solved

"Your link was deleted" error when opening a shared link

I received a link from a South African newspaper with several of its articles that I require for my PhD studies. I received it just before embarking on a road trip to interview people. Upon my return today, I wanted to re-open the link in my Dropbox account and got the message "Your link was deleted.".  Is there anybody who can assist me in finding the deleted link?

Error Messages
Share
Shared Links
  • Hannah's avatar
    Hannah
    8 months ago

    Hey CanYouHelpMePlease, I'm glad you'll be able to retrieve the files for your studies!

     

    To make sure you don't lose them again, you'll need to download them from the link, either to your computer or to your Dropbox, if you have enough space.

     

    You'll see the download options, when you open the link.

     

    I hope this helps!

7 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 months ago
    @CanYouHelpMePlease wrote:

    I received a link from a South African newspaper ... I wanted to re-open the link in my Dropbox account and got the message "Your link was deleted.".

    You would need to contact the person that gave you the link. They've either removed the link, or deleted the file(s) that it pointed to.

  • CanYouHelpMePlease's avatar
    CanYouHelpMePlease
    Explorer | Level 4
    8 months ago
    Thank you all for your kind replies. I have asked the sender to resend the link, but she has deleted it, but offered to recollect the articles again and send it to me. Our world has wonderful people who are always willing to assist. After receiving it from her, I will must certainly ask you about what to do to secure them on my computer
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey CanYouHelpMePlease, I'm glad you'll be able to retrieve the files for your studies!

     

    To make sure you don't lose them again, you'll need to download them from the link, either to your computer or to your Dropbox, if you have enough space.

     

    You'll see the download options, when you open the link.

     

    I hope this helps!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Happy to help!

     

    If you need anything else, don't hesitate to let us know. 🙂

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!