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Michael M.84's avatar
Michael M.84
New member | Level 1
11 years ago
Solved

My "share dropbox link" option in the drop down box is gone, how do I get it back?

I'm trying to send a link to someone and I have the file saved to my dropbox but I don't have the option to share the dropbox link. This just started as I shared a link a few weeks ago.
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  • Anvisha P.'s avatar
    Anvisha P.
    10 years ago

    Hey folks,

    This might be because we're interfering with other Finder extensions (Creative cloud etc) you may have running on your computer.

    While we're working on fixing the bug with Apple, you *could* disable the other Finder extensions in System Preferences > Extensions > Finder:

    ></p> <p> </p> <p>Try it, and let me know if that works.</p>

Anvisha P.'s avatar
Anvisha P.
New member | Level 1
10 years ago

Hey folks,

This might be because we're interfering with other Finder extensions (Creative cloud etc) you may have running on your computer.

While we're working on fixing the bug with Apple, you *could* disable the other Finder extensions in System Preferences > Extensions > Finder:

></p> <p> </p> <p>Try it, and let me know if that works.</p>

  • aintnobeach's avatar
    aintnobeach
    New member | Level 2
    10 years ago
    same problem on PC
    • Aju George K.'s avatar
      Aju George K.
      Explorer | Level 3
      10 years ago
      Its basically not a dropbox mistake, I changed my OS from Captain to Sierra today. Its working fine now. Not only that, I lost Airdrop also when I changed to Captain, that have also come back. My mail also crashed in between when i was using captain, that problem is also fixed up. For me it was a problem in the OS, but don't know how its treating Windows !!!!!
  • bobgrif's avatar
    bobgrif
    New member | Level 2
    9 years ago

    I had only the drop box showing in my finder so there was nothing to interfere with the problem. I unticked and reticked but no change.
    I am on the OSX Yosemite 10.10.5 but have been using it perfectly well since it was installed, so clearly, you solution is not the answer.

    • Sanchez's avatar
      Sanchez
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 years ago
      Hey bobgrif, welcome to our forum! 

      Are you not seeing the sharing options either? If so, would you mind sending me a screenshot so I can have a look too? I’d like to take another look at this and see if we can’t come up with a fix. 

      Can you please also make sure that you’re using our latest stable desktop app? 

      Thanks! 
  • communitygw's avatar
    communitygw
    New member | Level 2
    9 years ago

    I tried to do this but it did not work. When will this issue be fixed? I do not like having to share files from the Dropbox website.

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