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Forum Discussion

Leighton's avatar
Leighton
New member | Level 1
10 months ago

My uploads are extremely slow. Can you help?

My upload speed is 23 MBs and usually I can upload 98 Gigs in 2 hours. I have been doing this for 6 years as a professional photographer and now my business at a complete haul with this issue. Any he...
upload
richard_duffy's avatar
richard_duffy
New member | Level 1
10 months ago

Hannah, we are also experiencing the same issue as documented here from our data centers in the US and Australia as well as from another cloud hosters data center..

We tried Chrome and Edge and the data centers have no bandwidth throttling or throughput issues on the pipes.

 

It is currently unusables telling us it would take 4 days to upload a 15GB file and timing out anyway after 30 minutes

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi richard_duffy, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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