Upload extremely slow

Hi there Normanvh - thanks for flagging this with us.

Could you let us know the app's status and version as shown in your menu bar at the moment? 

Did you reboot your computer and/or the Dropbox desktop app since you first noticed this? 

While we're at it, are you facing the same issue if you upload through a web browser?  

Let us know what you find and we'll take it from there. 

 I've Dopbox v186.4.6207, yes I did a full reset of everything, tried several network, restarted the computer several times, set the upload speed to max etc etc

Hey Normanvh, hope you’re doing well. 

Can you right click on your local Dropbox folder for me, and go to “Get info”? Please send me a screenshot of the next window that will appear.

Hi Nancy, Here you go.

Thanks for that, Normanvh.

One more thing I'd like you to check is that the Dropbox app has full disk access. You can follow the steps here to check.

Hi Hannah,
sorry, I do not see what you mean. I see a whole list of items.

Hi Normanvh, from your screenshot above, I'm afraid that I don't see the number of files that you have inside your Dropbox folder. 

Would you mind checking that, and letting me know? 

The app's performance might start to decline when you locally sync more than 300,000 files on your computer, that's why I'm suggesting this.

Hi Megan,

I don't know the amout but I have far more files on my Imac and there I did not have any sync problems. It all started after updating to Sonoma 14.0. I did not change the file directory because I was afraid that would give problems but I still got problems...

Hi Normanvh, do you have any proxy, VPN, firewall, security software that could be restricting traffic to the following Dropbox domains?

Hi Jay,
Sorry for my late reply. I had another teammember who informed me to log out and back in. In the beginning it looked like I had to download all files but within some minutes all problems where solved. The problem did not return, so I hope this was the fix.