2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
Dropbox is stuck syncing 60K files or 118GB and taking ~200% CPU
Device iMac 2019 27-inch Retina 5K Operating System/Browser (if using the web) Sequoia 15.7.2 Dropbox App Version (if using the app) v238.4.6075 Syncing Status "Syncing 60,850 files " Question or Issue I recently updated my mac OS to Sequoia 15.7.2. Since that update my dropbox has been stuck at syncing thousands of files and has severely slowed my computer to the point that I can't use it (painfully slow and chugging along for a simple task). As you can see in the screenshots, it's no wonder since it is taking up so much CPU power (180-200%). For the first few days I've tried to let it run but the number of files had jumped up to double what it is with nothing actually going down. Important things to note: 1. new files are getting synched despite it syncing all these other files. I can see the updates in my other computer. 2. at around the same time I updated I attempted to have dropbox backup my photos as well which is the largest files and it could also be related to this slowing. I did this right after I updated my OS. As a result, I changed the dropbox settings and turned photo backup and syncing off (I had never synced my photos to Dropbox before). I also deleted any previous backups just to be sure and paused backups entirely. Please help!! My iMac is unusable and I need it for work. I almost attempted to delete everything and do a fresh sync but I'm worried it will just aggravate the issue and cause a full file sync even larger than what it is now. I can't tell if this is in some stuck problematic state or if it is in fact synching so many files because of some recent change (FYI I did not update that many files on dropbox that would warrant that large sync) .My macOS desktop app has been stuck syncing 10MB for 3 days.
Application Affected Dropbox Device MacBook Air Operating System/Browser (if using the web) OS 15.7.3 Dropbox App Version (if using the app) 238.4.6305 Question or Issue Three days ago I noticed an error message at the top of the finder window which was open to my Dropbox folder (stored in "locations"). The message said something to the effect that my Dropbox app couldn't be found. I thought that was strange, because Dropbox was open. So I quit the app and then reopened it, and that's when things really started getting strange. Now, day three, Dropbox is constantly in sync mode. The icon up in the task bar shows the circle of arrows, and when I click on it says syncing down at the bottom. But for most of the last two days there was no progress bar and no information about what was syncing. Now I'm getting "syncing [x number of files]." When I first looked this morning it was at 500+ 10 MB. Now it's down to 444 files, 9 MB. Progress! The thing is, I only use Dropbox for syncing one particular application, Scrivener. My entire storage on Dropbox is only 275 MB. It usually takes seconds to sync the updated files. The other strange thing is that on the activity monitor Dropbox never rises above 4% CPU. It's been going for more than 48 hours at a snail's pace to sync relatively tiny files. Possibly relevant, or just coincidental: about two weeks ago I cleared the data from the MacBook and reinstalled everything. After that, everything appeared to be in place and working just fine. This problem appeared after I returned from about 10 days travel over the holidays in which I was rarely on the computer. I've quit and reopened Dropbox multiples times. I've restarted the computer. None of it has helped.
Error on switching back to available offline sync option
I am on MacbookPro M1 2020, running Tahoe 26.1. I have set the settings in Dropbox Admin to offline is enabled, my personal account is fine but my business account, for which I am admin will not let me switch and gives me "Failed to save. Please ensure the Dropbox system extension is enabled for your account." error.I changed my e-mail address and now the Dropbox desktop app doesn't sync anymore
Device Macbook Pro, Apple M1 Pro, 16GB Operating System/Browser (if using the web) macOS Sequoia 15.7.3 (24G419) Dropbox App Version (if using the app) Syncing Status Question or Issue I remember getting a message saying that it cannot store the file. It asked me to check the internet connection, but that worked fine.
How can I get the Mac system folder 'Documents' into the Dropbox folder?
Hi How can I get my original Mac system folder "Documents" into my Dropbox? I only want ONE original "Documents" folder, i.e. the one in Dropbox. Same for "Desktop" I use an iMac, PowerBook and iPhone Earlier I had a folders in my Dropbox (Icon: an apple) with a name something like this: My iMac => Desktop My iMac => Documents My PowerBook => Desktop My PowerBook => Documents How do I get them back? /Peter Device iMac 27 2019, PowerBook M2 Max, iPhone 16Pro Operating System/Browser (if using the web) iMax macOS10.14.6 (cannot upgrade due to apps), otherwise all updated Syncing Status Up to date
Why doesn't the Dropbox client show the current file being synced?
Application Affected Dropbox client Device MacBook Pro Operating System/Browser (if using the web) macOS 26.2 Dropbox App Version (if using the app) 238.4.6075 Question or Issue: If I have added a bunch of new files the client doesn't actually indicate which file is currently syncing. I just get a long list of files "waiting to sync" and a current count. It only actually shows the file currently syncing when it's the last file to sync. Am I missing something? If not it would be super nice to actually have the current file syncing in addition to the count.
Deleting Dropbox from CloudStorage Location (M1 Beta)
After upgrading to new Beta to dropbox for M1, syncing stopped working and finder window start freezing while searching dropbox files. So I decided to delete Dropbox, but cannot delete this Folder (/Users/Username/Library/CloudStorage/Dropbox/) that got created with new Dropbox Beta version, after Unistalling the Dropbox app.
