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hepcat72
9 years agoExplorer | Level 4
No errors in IFTTT applet log, but no file created in dropbox either
My IFTTT applets that create or appent to text files in dropbox have not been working reliably for months now. I was just looking at one applet's activity log and it shows that it has run dozens of ...
- 9 years ago
There really isn't anything that Dropbox can do to assist you. IFTTT would be the ones that created the interface between them and Dropbox, so only they can support it. Dropbox cannot provide support for third-party created apps or services.
If you had said that this just started happening, then I would suggest that it might be due to the Dropbox API v1 being shutdown recently (after being deprecated 15 months ago), and that any app or service that hadn't updated to use API v2 would fail to connect to Dropbox.
Rich
Super User II
9 years agoThere really isn't anything that Dropbox can do to assist you. IFTTT would be the ones that created the interface between them and Dropbox, so only they can support it. Dropbox cannot provide support for third-party created apps or services.
If you had said that this just started happening, then I would suggest that it might be due to the Dropbox API v1 being shutdown recently (after being deprecated 15 months ago), and that any app or service that hadn't updated to use API v2 would fail to connect to Dropbox.
jrtinz
9 years agoNew member | Level 2
What does this mean:
"IFTTT, a Dropbox Premier Partner"
And then practically all posts regarding IFTTT say something like "Nothing we can do about it - contact IFTTT".
In troubleshooting issues where I work, it's always nice to get the guy who helps you out by saying "Nothing I can do, the problem is leaving here fine".
- hepcat729 years agoExplorer | Level 4
This has been an ongoing issue for months and it is as yet unresolved. I’ll give a little update here with the different behaviors I’ve observed and what I’ve tried:
1. Attempt: changed the file name in the IFTTT applet.
Result: the first time the applet was triggered, it created a file. Each subsequent triggering did not create a file.
Interesting note 1: the companion applet (for when the last person leaves) has the same file name structure but creates a file every time and the files have the string “ (#)” just before the extension.
Interesting note 2: when I duplicate a file in the Dropbox web interface, it has the same string format (with “ (#)”).
Interesting note 3: The applet is supposed to only run when the first person arrives, but it runs when each of us arrives home separately whereas the companion applet only runs once (when the last person leaves - as it’s supposed to).
2. Attempt: Changed the directory the file is supposed to be created in.
Result: same as above (#1)
3. Attempt: Edited the connection for both life360 and Dropbox on IFTTT.
Result: same as above (#1)
4. Attempt: created a separate applet that has the same trigger (life360 first person arrives home).
Result: It ran twice in the first 2 days when my wife got home and ever since has run reliably when I have arrived home. I usually arrive home first, so this seems normal. What’s not normal is that each time I arrive home, the applet is triggered twice. I get 2 notifications at the same time. I have received an email for each trigger event.
5. Attempt: created a separate applet that has the same action (create a text file in the same Dropbox folder) but a different trigger (regular lkfe360 location service)
Result: the applet will not trigger. The first time I edited the applet, the location appeared to have not saved, as it was a random location in CA (I’m in NJ). The second time I edited the applet, the location was correct when the page loaded and it changed a couple seconds later while i was looking at it to about 1.3 miles up the road to the north). Since then, the location has been correct, but it still has never triggered despite me coming and going numerous times.
Interesting note: I have another applet that uses the same trigger and same location, and it works reliably!?
So while typing this up, I cand up with a new hypothesis of what might possibly be happening. I think that something is wrong with the Life360 trigger. I’ll be each tI’ve I arrive home, it is causing 2 triggering events and when that happens, as was suggested with another of my Dropbox applets, there becomes a contention issue with creating the file... However that doesn’t explain why the first file gets created every time....
- Mark9 years ago
Super User II
jrtinz - the issue is that nobody at Dropbox can alter or change anything from a third party supplier. So, nobody can change what is happening with IFTTT.- hepcat729 years agoExplorer | Level 4Yeah, I get that. So they wrote the interface for the Dropbox service on IFTTT? I wasn’t sure who wrote the service code. I have been working with IFTTT support. Well, I’ve been submitting a lot of issues relating to dropbox. Let’s put it that way. And since someone else commented about IFTTT and Dropbox support here, I just thought I would give a little update as to my issue that I posted about initially.
Incidentally, has anyone else been complaining about this sort of issue?- Mark9 years ago
Super User II
I have to be honest and say I've not seen any other posts about IFTTT on here apart from this one.
The only other time I've seen it mentioned is people asking for recipes to use with it
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