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hepcat72
9 years agoExplorer | Level 4
No errors in IFTTT applet log, but no file created in dropbox either
My IFTTT applets that create or appent to text files in dropbox have not been working reliably for months now. I was just looking at one applet's activity log and it shows that it has run dozens of ...
- 9 years ago
There really isn't anything that Dropbox can do to assist you. IFTTT would be the ones that created the interface between them and Dropbox, so only they can support it. Dropbox cannot provide support for third-party created apps or services.
If you had said that this just started happening, then I would suggest that it might be due to the Dropbox API v1 being shutdown recently (after being deprecated 15 months ago), and that any app or service that hadn't updated to use API v2 would fail to connect to Dropbox.
jrtinz
9 years agoNew member | Level 2
What does this mean:
"IFTTT, a Dropbox Premier Partner"
And then practically all posts regarding IFTTT say something like "Nothing we can do about it - contact IFTTT".
In troubleshooting issues where I work, it's always nice to get the guy who helps you out by saying "Nothing I can do, the problem is leaving here fine".
Mark
Super User II
9 years agojrtinz - the issue is that nobody at Dropbox can alter or change anything from a third party supplier. So, nobody can change what is happening with IFTTT.
- hepcat729 years agoExplorer | Level 4Yeah, I get that. So they wrote the interface for the Dropbox service on IFTTT? I wasn’t sure who wrote the service code. I have been working with IFTTT support. Well, I’ve been submitting a lot of issues relating to dropbox. Let’s put it that way. And since someone else commented about IFTTT and Dropbox support here, I just thought I would give a little update as to my issue that I posted about initially.
Incidentally, has anyone else been complaining about this sort of issue?- Mark9 years ago
Super User II
I have to be honest and say I've not seen any other posts about IFTTT on here apart from this one.
The only other time I've seen it mentioned is people asking for recipes to use with it- jrtinz9 years agoNew member | Level 2
I do understand the "3rd Party" difficulties. What I was getting at is that IFTTT claims to be a "Premier Partner" with Dropbox (https://www.dropbox.com/business/app-integrations/ifttt). That leads me to believe the API is a collaboration between the two. I am not so inclined to go troubleshooting myself in such cases.
Hepcat: I spent my entire career in engineering support. Whenever someone came to me with a problem description as detailed as yours, I made it a point to thank them for taking the time to provide it. So you have my appreciation because understanding your problem helps me to understand similar issue I have.
In any case - I have seen comments that Dropbox has removed "public" folders. And I've seen IFTTT queries asking why IFTTT only uses public folders on Dropbox. I'm not sure what the status is relative to this, if it's been addressed, or a brand-new issue. I'm just trying to develop on my end something that works. Judging by the uptrend in Dropbox/IFTTT receipes, a lot more topics on both sides are going to show up. Hopefully these topics will be of the "how-to" variety, and not fouled up and broken API between the two.
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