Forum Discussion

dpettigr's avatar
dpettigr
Explorer | Level 3
1 year ago

Our large PDF file has been separated into individual files after uploading to Dropbox via app.

Hi,   I was recently asked to upload a large file set from our local storage to dropbox.  We basically dragged and dropped into the dropbox app... however now that we are looking at the data, it ha...
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ElliotH's avatar
ElliotH
New member | Level 1
1 year ago

We have had the exact same issue here.  Somehow 234 Reports in our Dropbox instance has had the exact same thing happen. A user searched for a keyword in Dropbox via the web and it suddenly started saying it was converting PDFs to JPGs.  We now have to manually combine these JPGs back to a PDF.  I do think this is worth investigating further.  It makes no sense!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey ElliotH, thanks for your nudge here.

Searching for keywords in files wouldn't cause the files to get converted to a different type.

There is a way to convert files in Dropbox, though.

Is it possible that this user used these steps instead of just searching?

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