Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
K2A
2 months agoNew member | Level 2
Phishing pop-up notification on my phone for a shared file
I received a pop-up dropbox notification to share with a "Losurdo Inc". I never received one from someone I don't know or action I didn't make. I pressed it to see what it was but it popped up and I deleted it. It remained in activity and recent files without the 3 dots. All my other files have them so I can delete. The file was named " Losurdo Inc_Missing PO#32686.docx". I disconnected all my devices and Uninstaller then installed back. I no longer see it, but how can a party have access to dropbox to send a dropbox notification? Have I been hacked? Any advise would be helpful. Thanks, K2A
1 Reply
- Hannah2 months ago
Dropbox Community Moderator
Hi there, K2A, thanks for bringing this to our attention.
This sounds like a notification for a shared file, which is something any Dropbox user can send you, if they know your email address.
Of course, if you don't recognize the sender or the file and you think it's suspicious, you can report it to us.
Here are all the ways you can report this and more info on how to protect your account from phishing attempts and viruses.
Let me know if you have any questions.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!