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Anders H.3's avatar
Anders H.3
Helpful | Level 7
3 years ago
Solved

Dropbox offline installer keeps popping up

Dropbox offline installer (the .dmg on Mac) keeps popping up. I don't know why I even got the dropbox offline installer -- I have dropbox installed, and updates usually would be handled online? The question is what to do with it. Should I run it? Why? And would it mess up my dropbox installation? Should I ignore it? The issue is it keeps popping up, like in the middle of watching movies or doing zoom calls, so I need to get rid of it in that case.

 

Essentially, I feel very uneasy about suddenly getting this dropbox offline installer without explanation.

  • Jay's avatar
    Jay
    3 years ago

    Hi Anders H.3, it's possible that the Mac OS is trying to install it constantly. Try to delete the dmg file and see if this helps.

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