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photo files extensions changed from a .jpg to a two-digit numerical file extension
Looking for some help .... I copied and moved about 13,000 photos from the dropbox default Camera Upload folder to a folder I created within dropbox and named 2019. When the photos transferred int...
JennyO wrote:
When I used to rename (process for the past 3 years prior to 2-3 weeks ago), the saved image would go into Dropbox as a JPG. However, all of a sudden all those JPS's turned to .00 files.
It sounds like when you're renaming the files, you're not including a file extension. If during the rename process you're removing or typing over the .JPG extension and then not re-adding it at the end, Dropbox is going to upload it without the extension.
Hi this has happened to me as well. I send jpg photos from my iPhone to Dropbox and they are automatically converted to the .00 file extenstion and I can't open them. Any suggestions? Thanks!
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi JennyO, let's get into this!
When you say that you send .jpg photos from your iPhone to Dropbox, how exactly do you do that?
Do you select the content in your camera roll, and then share it to Dropbox? Do you upload them using your browser, or the app in your mobile? If this isn't the way you're using it, feel free to correct me, and let me know the process you follow.
Let me know more, and we'll take it from there!
Thanks for the quick reply Megan! And going through this exercise, I just figured out what is happening...however I don't know why, so maybe you can help. Here's my process is:
I take a picture of a reciept on my iPhone
I open the photo on my phone and click the "share" icon (bottom left box with an arrow pointing straight up)
I select the Dropbox icon for my Dropbox phone App
I rename the image so I can identify the reciept (this is where I just realized what is happening)
I select the proper Dropbox folder and click "upload"
When I used to rename (process for the past 3 years prior to 2-3 weeks ago), the saved image would go into Dropbox as a JPG. However, all of a sudden all those JPS's turned to .00 files.
I just did a test and I did NOT rename the image; I just saved it and it IS a JPG in Dropbox. I did it again and did rename the image and it saved as a .00 file. See the image below.
My questions are: do you know why this is happening and also is there anyway to retrieve the hundreds of reciepts I've uploaded and access them again (I do not have them anymore).
Thanks Megan!
Jen
- Rich
Super User II
JennyO wrote:
When I used to rename (process for the past 3 years prior to 2-3 weeks ago), the saved image would go into Dropbox as a JPG. However, all of a sudden all those JPS's turned to .00 files.
It sounds like when you're renaming the files, you're not including a file extension. If during the rename process you're removing or typing over the .JPG extension and then not re-adding it at the end, Dropbox is going to upload it without the extension.
Ah! Got it! Thanks for the help!
