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Tryingtoshareafilewithfriends's avatar
Tryingtoshareafilewithfriends
Explorer | Level 3
3 years ago

Possible perma-ban

I think my account is permanently banned from sharing links because I just started using dropbox again after years of no usage or just local file storage and when I wanted to share a folder today no-o...
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Tryingtoshareafilewithfriends's avatar
Tryingtoshareafilewithfriends
Explorer | Level 3
3 years ago
Hi Walter,

Thank you for responding to my post.
The first encounter was today when I tried to share my vacation pictures with my friends. I've tried searching my inbox for previous e-mails about any possible ban from Dropbox but couldn't find anything specific. It seems weird to me that I could be temporarily banned because I just started using this account again for sharing files.

Best Regards
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Tryingtoshareafilewithfriends, thanks for the update. 

 

Can we reach out to you via email, so we can check this out internally?

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey Tryingtoshareafilewithfriends, sorry to jump in here, but I just wanted to mention that I've just followed up via email. 

       

      Please have a look at your inbox and we'll take it from there. 

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