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JStar's avatar
JStar
New member | Level 2
2 years ago

Re: Access to my files when my Dropbox account is full?

Hi,

 

I have a basic plan and the storage has gone slightly over - I don't want to pay for an upgrade I just want to move some stuff out so it stays within it's limit. 

But it doesn't give me that option - just keeps telling me to upgrade to a subscription - anyone know how I accesss my account and move some stuff out please?

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, JStar, thanks for reaching out to us.

     

    Are you currently logged in to the Dropbox account in question?

     

    If so, you should be able to access your files from your "all files" page, in order to delete them.

     

    I hope this helps!

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