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Re: I can no longer access files from my second device remotely
Thank you for your response, Hannah. Actually, I am not talking about backup files. I mean directly accessing my desktop in home computer from office computer via Dropbox. All my folders were being synchronized previously: I could see blue icon on the bottom of each folder on desktop, now they disappeared.
ps. yes, I have three devices, yet I do not actively use mobile device.
4 Replies
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- Hannah
Dropbox Community Moderator
Thanks for the update, Yasemin!
Just to be absolutely sure, are you referring to files that are in the local Dropbox folder on both computers? Or specifically folders in the Desktop folder (the one created by your OS, like Downloads and Documents)?
Also, on the computer where you used to see the blue icon that you mentioned, do you see a small Dropbox icon in the system tray/menu bar?
If so, please hover over it with your mouse and let me know what you see.
If you could send us some screenshots of the issue, so we can have a visual too, it'd be really helpful.
Dear Jay, thank you for following up my request. As I mentioned before, my problem was to access folders of my second device as a Dropbox folder directly. Now the problem is partly solved, I can access them via Dropbox Backups. So, we can mark this conversation as solved. Kind regards.
- Jay
Thanks for the info, and I'm glad to hear that you were able to find a solution that works for you.
Enjoy your weekend!
