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YaseminSL's avatar
YaseminSL
Helpful | Level 5
6 months ago
Solved

I can no longer access files from my second device remotely

I use two devices - one office, one home. Aiming to access my devices offline, I started using Dropbox so that I could see my Desktop files of both devices in my Dropbox web and mobile application. I...
File access
sync
  • YaseminSL's avatar
    YaseminSL
    5 months ago

    Dear Jay, thank you for following up my request. As I mentioned before, my problem was to access folders of my second device as a Dropbox folder directly. Now the problem is partly solved, I can access them via Dropbox Backups. So, we can mark this conversation as solved. Kind regards. 

YaseminSL's avatar
YaseminSL
Helpful | Level 5
6 months ago

Thank you for your response, Hannah. Actually, I am not talking about backup files. I mean directly accessing my desktop in home computer from office computer via Dropbox. All my folders were being synchronized previously: I could see blue icon on the bottom of each folder on desktop, now they disappeared. 

ps. yes, I have three devices, yet I do not actively use mobile device. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi YaseminSL, just checking to see if you saw our last reply. 
If you still need any help, feel free to reach out to us again.
If your issue has been solved, let us know what worked for you!

  • YaseminSL's avatar
    YaseminSL
    Helpful | Level 5
    5 months ago

    Dear Jay, thank you for following up my request. As I mentioned before, my problem was to access folders of my second device as a Dropbox folder directly. Now the problem is partly solved, I can access them via Dropbox Backups. So, we can mark this conversation as solved. Kind regards. 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 months ago

      Thanks for the info, and I'm glad to hear that you were able to find a solution that works for you. 

      Enjoy your weekend!

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