Forum Discussion

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Re: I'm trying to back up my external hard drive, but there's no option under my desktop app settings.

Thanks for your post, Phili1! 

I’m guessing that, when you connect your external drive to the computer, you don’t see a prompt to back it up with Dropbox either. Is this correct? 

Following our convo here, are you trying to back up the same external drive that contains your local Dropbox folder?  

Finally, I’d like to know the size of files that are stored on your external drive. 

Let me know, when you have more info.

3 Replies

  • Phili1's avatar
    Phili1
    Explorer | Level 3
    7 months ago

    HiNancy​!

    there is no prompt to back it up and the local Dropbox folder is not contained there. There is a timemachine backup stored on it. 

    greets

    phil

  • Phili1's avatar
    Phili1
    Explorer | Level 3
    7 months ago

    https://www.dropboxforum.com/discussions/101001014/im-trying-to-back-up-my-external-hard-drive-but-theres-no-option-under-my-deskto/835412/replies/835428

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hey Phili1!

    I'm a bit unsure in regards to your latest message. Would you care to clarify more? 

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