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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Re: "We were unable to complete your request" error when trying to join shared folder.

Hi from me as well, nyuminyumi​!

Can you try to join the folder from the notification you received on the bell icon on dropbox.com to see if it works?

Otherwise, can you see the folder here? If so, hover over it with your mouse so that the "join folder" button appears and then click on this button and let us know if it allows you to join the folder.

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