Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester  here!

Forum Discussion

ewew's avatar
ewew
New member | Level 2
6 years ago
Solved

Error "There was a problem completing this request" restoring deleted folder

I accidenly deleted a large folder - within the last day.  I am trying to recover, but I keep on encountering an error "There was a problem completing this request."

 

I have seen lots of discussions on the topic, but didn't see if there is a solution.

 

This folder is quite large.  

 

Any ideas?

 

Thanks in advance.

desktop
Error Messages
restore
Web
  • ewew's avatar
    ewew
    6 years ago

    I was finally able to restore the folder.  I displayed just the deleted files, found the top level folder and restored it.  Then, I went to the contents of that folder and restored - subfolder by subfolder.

2 Replies

Replies have been turned off for this discussion
  • ewew's avatar
    ewew
    New member | Level 2
    6 years ago

    I was finally able to restore the folder.  I displayed just the deleted files, found the top level folder and restored it.  Then, I went to the contents of that folder and restored - subfolder by subfolder.

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Hey ewew, thanks for keeping us in the loop and glad to hear that you were able to resolve your concern - great work!

     

    If anything else pops up, just give us a shout. In the meantime, have a lovely day ahead!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content

Recent Discussions