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jojopants's avatar
jojopants
New member | Level 2
2 years ago

Re: Why do shared files count against my space use???

Hi, 

 

When other people try to share their Dropbox, the size of their files are now MY size of files that I need to pay for.

It ends up being 2 people paying 2 seperate times for the 1 same file. 

 

I can't get support for a free account. 

 

People keep trying to send me Dropbox, and it makes me upset because they are sending me costs.

Google Drive only does this one way - the owner of the files, not every side that accesses it.

I am really sad and lost on what to do - and WHY people use this....    

 

I wish thre was a way that I didn't have to pay for files that other people send me 

1 Reply

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey jojopants, thanks for taking the time to post to the Dropbox Community.

     

    I understand you're having trouble, because a shared folder is taking up space in your account.

     

    This happens when you're given edit access to the folder, which means that you need to add it to your account and this it takes up space.

     

    If you want to access some files without affecting your own space, the person that shared the folder with you, will need to send you a "can view" link instead.

     

    I hope this helps!

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