Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
Rpmol
8 years agoNew member | Level 2
Reconnecting synch to external drive?
Because my haddrive lacked space, I set up Dropbox to synch to an external drive connected to my MacBookAir. However, whilst travelling I disconnect the portable (external) drive and when reconnectin...
- 7 years ago
OK, here's the fix for Mac. First, rename your existing folder of files on the external drive, I chose something appropriate, "ScrewedUpDropbox." Then start from ground zero, quit DB and toss the folder it created on the system drive. Startup and relink to dropbox, let it create that folder on the system drive again and as soon as it starts syncing, pause it. Go to Preferences, change the dropbox folder location to your External HD and hit OK through the prompts. Wait for Dropbox to do its thing reloacting the folder. Before unpausing, go to the external drive in the finder and move all of your folders in "ScrewedUpDropbox" into the newly created "Dropbox" folder that's now there. Then unpause syncing. It will resync to all your files without copying, takes a fraction of the time. Whew!
AdrianDoidge
7 years agoExplorer | Level 4
I have been having the same problem with my dropbox - on a Mac OS - for the past 12 months. It's fine for me to close the dropbox app then disconnect the external drive, then reconect the drive before opening the dropbox app. BUT, when I have had to reinstall the dropbox app, the DB app will not allow me to reconect the folder pathway. It forces me to resync my entire dropbox to the user, or to allocate a new folder within the external drive- a process which can take up to 3 days because of the size of the company dropbox.
See attached screenshot.
I'd really like to be able to just relink the dropbox pathway to the folder that already exists on the drive...
Thanks.
HollisQueens
7 years agoNew member | Level 2
I am having this same issue....help!
About Create, Upload, and Share
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!