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Forum Discussion
funkdawggg
3 years agoExplorer | Level 3
Share Links are NOT Working - Recipients receiving 404 message on their end from my Free Account.
Hello - my Share-Links are not working properly. They only work sometimes, and other times not. My recipients are receiving 404 messages after I create and send them a Dropbox folder share-link.
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- 3 years ago
Hi funkdawggg,
Thanks for the response, it's great to hear that everything is working for you again! Unfortunately, I can't see what may have been at the root of this problem and I agree that it does seem unusual given the prolonged issue free period of time you have been using Dropbox. Hopefully, this will be an isolated incident and you can continue to use Dropbox without any incidents for another prolonged period.
Thanks again for your patience in getting this resolved and for choosing Dropbox. Please let us know if you have any other feedback or if there is anything else we can help you with.
Have a great day!
Graham
Walter
Dropbox Community Moderator
3 years agoHey funkdawggg, sorry to jump in here, but can you clarify if your shared links are still not working or giving errors?
If so, let us know here and we'll reach out via email to investigate further.
funkdawggg
3 years agoExplorer | Level 3
No, my links are not working right now. It appears they are working intermittently, sometimes they work, other times not.
This is the first time this has ever happened, and I've been using this Account for over 10 years. I also have to say this puts a bad taste About Dropbox into everyone's mouth, and many of my recipients are paying Cloud Storage Power Users across the world.
Has Dropbox changed its policies on share-links or something? Otherwise, their technology is glitching and its not a good look. Zero has changed on my end, and I've never experienced this.
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