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MarikaDiGiacomo
23 days agoNew member | Level 2
Shared fold disappeared not in the deleted items the owner says no changes
Hallo everyone,
A shared folder that I had access to, till two days ago, has suddenly disappeared from my Dropbox. It's not visible in the "Shared" tab anymore, and I can't find it among the deleted files either.The folder owner cofirmed that she did not delete the folder or remove me from the shared access. However, the folder is completely gone from my account.Is it possible that this happened because the owner's Dopbox account was deleted or deactivated? If the owner deletes her account, does the entire shared folder disappear for all collaborators as well? I would appreciate any help or clarification. I just want to understand what happened and if there's any way to solve the problem and recover the content.Thank u.
1 Reply
- Mark23 days ago
Super User II
MarikaDiGiacomo wrote:
Is it possible that this happened because the owner's Dopbox account was deleted or deactivated? If the owner deletes her account, does the entire shared folder disappear for all collaborators as well?
Yes it does.
Because when an account is deleted all the data within that account is also deleted and therefore shares etc. are gone.
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