Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Smart Sync and removing local files
Hello,
I'm attempting to convert my dropbox folder on my desktop to smart sync, so that I'm not storing any local files on my harddrive in order to save space. Currently, my folder has some local ...
Hi Grant W.1
So first and foremost, Dropbox is a sync solution, not a backup. When sync is turned on, it sync the local file to the cloud. If you delete the local file, it will also destroy the cloud copy. You can directly upload your files for storage using the web client https://www.dropbox.com/home and then that will be stored independently of your local files.
As for the status, if you click on the little dropbox logo in the system tray, it should give you the current sync status of your files.
Daphne
Dropbox Community Moderator
Dropbox Community ModeratorHey there Grambles12,
Can you just confirm for me that the folder you're referring to is correctly showing the online only sync icon (grey cloud) and your desktop app sync status is "up to date"?
Also, can you please confirm which version of the desktop app you're running and the OS of the computer that is having this issue?
Should you be using a Mac computer and you're not seeing the space reduced after applying smart sync to your files, I'd recommend checking out this post here.
Let me know what you find and we'll go from there!
Thank you @daphne, yes, I can confirm that the folder is showing as a grey cloud, and that my desktop app sync is showing "Up to Date".
I'm using Desktop App v80.4.126.
- Daphne
Hey Grambles12,
In that case, would you mind if I reached out to your email address associated with your Community profile so that we can look into this a but further through our Support channel? This will allow us to look into more account specific info.
Let me know - thanks!
No problem @daphne, thank you.
- Daphne
I've reached out to your email address Grambles12, please just check your inbox when you have a moment and we'll go from there.
Thanks!
I am experiencing the same issue. I had 35GB left of storage (out of 500) on my computer, so tried to use SmartSync, and used the online option and it turned on the greyed out, but now I just have 1.9GB left of storage on my computer and can't do anything until I free up more space!
thanks
- Walter
Hey GRWeiner, sorry to hear you're having issues with this.
Could you please let me know the app's exact status as shown in your menu bar/system tray?
In the meantime, have you considered using selective sync to remove some folders from your computer to make up space?
