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Lapieuvre1's avatar
Lapieuvre1
Explorer | Level 3
1 month ago

Someone uploaded 286 GB to my file request but I can only access 103 GB

Device Mac Studio Operating System/Browser (if using the web) Mac OS 15.6.1 Dropbox App Version (if using the app) 238.4.6305 Syncing Status Your Files are up to Date Question or Issue I a...
File requests
upload
Dell_Dropbox's avatar
Dell_Dropbox
Icon for Community Manager rankCommunity Manager
1 month ago

Welcome to the community Lapieuvre1​ 

Based on what you’re describing, the file request upload likely stopped or failed before it finished on the sender’s side.

If only 103 GB uploaded successfully, Dropbox will show your files as up to date even though the full 286 GB never arrived. You do not need to start over. Ask the sender to re-upload the missing files using the same file request link or a new one, and the additional files will be added to the folder.

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