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CBL70's avatar
CBL70
New member | Level 2
5 years ago
Solved

Strange folder icon appears on most of my Dropbox files

This filebox is showing up on almost all of our dropbox files.  We recently got a new home pc.  i went through the sync steps for dropbox and the files show up but have this filebox on them.  ...
  • Rich's avatar
    Rich
    4 years ago

    cdelosriosru wrote:

    Have you solved the issue? I have the same problem


    It's not a Dropbox icon. It's from Windows 11 and/or OneDrive. You need to make sure that OneDrive isn't trying to sync the same files that Dropbox is syncing.

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