Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

hamarb123's avatar
hamarb123
New member | Level 1
11 months ago

Temporary ban not lifted after 24 hours like it said it would be

I got this email the other day: Hi Hamish, Your sharing activity has been suspended for 24 hours due to issues with one of your files. Your links won't work during this time, and y...
Shared Links
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi hamarb123, thanks for bringing this to our attention.

Could you attach a screenshot showing this error message you're receiving when creating a new shared link on your account?

This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Thanks for the info, it sounds like the shared links are now functioning again from what you've described. Enjoy your week ahead!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!