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NikkyH's avatar
NikkyH
New member | Level 2
10 months ago

The files from my file requests are being uploaded to different folders.

Normally you just click a folder, do a file request and it's fine - now they're uploading into totally different folders, why? None of the files are going where I need them to be!
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hi NikkyH, let's see what we can find about this together! 

As a first step, can you clarify which browser you're using at the moment, and also confirm that you're following these steps? 

I'd like you to also try a different browser, just to notice if the behavior remains the same there. 

Keep in mind that when creating a file request, you should see a "Folder for uploaded files" and next to that you'll see the path to your new folder. You can always choose to change the destination, by pressing "Change Folder".

Keep me posted, and we'll take it from there!

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