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NikkyH's avatar
NikkyH
New member | Level 2
8 months ago

The files from my file requests are being uploaded to different folders.

Normally you just click a folder, do a file request and it's fine - now they're uploading into totally different folders, why? None of the files are going where I need them to be!
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NikkyH's avatar
NikkyH
New member | Level 2
8 months ago

No - for instance the one i just added was IMG_1086.HEIC and is 1.8mb 

NikkyH's avatar
NikkyH
New member | Level 2
8 months ago

Dropbox is creating new folders and storing the files there, not in the parent folder I want them. Yesterday 1 found 2 new folders that had been created with files in - these were nothing to do with me, and at the same time when I found the path and searched in mac finder I could also see a load of other files from 2 months ago that were missing. I still can't work out where those are though because it's some random folder I didnt create. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey NikkyH - thanks for the additional information, 

    Can you maybe send  us a couple of screenshots of how it looks on  your end so that we can have a visual too? 

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