Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
NikkyH
10 months agoNew member | Level 2
The files from my file requests are being uploaded to different folders.
Normally you just click a folder, do a file request and it's fine - now they're uploading into totally different folders, why? None of the files are going where I need them to be!
NikkyH
10 months agoNew member | Level 2
After googling, I think there's been some kind of sync issue so I've actually deleted the folder now and hope that's going to fix it once and for all. I'll let you know if not LOL!
Nancy
Dropbox Community Moderator
10 months agoNo problem, Nikky! Let us know, if you need any further help.
About Create, Upload, and Share
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!