Forum Discussion

Colene's avatar
Colene
Explorer | Level 3
1 year ago

The user I'm sharing a folder with can't open PDFs on their end.

Hi team, Recently I joined a shared folder on dropbox, I use a mac and the original user has windows. Once I move folders and documents (as I do the filing), somehow the windows user can no longer ...
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Colene's avatar
Colene
Explorer | Level 3
1 year ago

I believe it's offline, my collaborator doesn't work online. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

In that case, can you ask them to rename it or move it to another location and see if they can open it from there Colene?

  • Colene's avatar
    Colene
    Explorer | Level 3
    1 year ago

    Thanks Walter, I'll check with them in the morning

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