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Some of my shared folder members can't see the changes I make in said folder.
Device MSI Laptop i9 Operating System/Browser (if using the web) Windows 11/ Google Chrome Dropbox App Version (if using the app) 233.4.4938 Syncing Status Up to date Question or Issue I am using Dropbox basic with 15 gb storage as I have introduced friends to it over the years I am sharing a folder which has one file (Manager.io database) The shared folder shows 2 members. I do a backup from my computer to Dropbox but the other member is not able to see it. Today, I have removed the shared folder and started all over again and the 2nd member can see and open the new folder. Tomorrow when I do a new backup to dropbox, the 2nd user can only see the first backup and not the new backup folder. What do I do for the 2nd member to be able to see the new folder? As I have been sharing folders for many years on Dropbox, I thought I only had to share folders with another member, or has Dropbox complicated the process nowadays and do I have also to create a link to make it work? The second user only has view rights and not edit rights. Your advice would be most appreciated
Uploading raw and large images usually takes too long whether I'm using the desktop app or website.
Hi everyone, I’m a photographer and use Dropbox to back up and share high-resolution images, especially those edited in the Hypic - Photo Editor and AI Arts. Lately, I’ve been encountering some frustrating problems with uploading and syncing my photos. I typically work with large files, like RAW images or high-res edited photos (some files are over 100MB each), and when I try to upload multiple photos at once, the process slows down drastically or fails halfway. This happens even when I’m on a stable, high-speed internet connection. I’ve tried different browsers, and even the Dropbox desktop app, but the issue persists. Occasionally, the sync just pauses or takes forever to complete. I’ve checked my storage limit, and I’m nowhere near the cap, so it’s not a space issue. I also made sure my Dropbox app is up to date. Has anyone else faced this issue with uploading or syncing large photo files? Could it be something to do with file size limits, upload throttling, or specific settings that need adjusting for smoother uploads? Also, are there any tips or best practices for handling large files on Dropbox—like splitting them up, compressing, or changing settings? I rely on Dropbox for my workflow, and this issue is slowing down my entire process. Any help or advice would be much appreciated.
The shared link I've created shows an older folder name instead of the current one.
Hello - I'm sharing a link for a folder, which includes all of the right files. However, the title of the folder is not accurate when sent by shared link. The folder name is accurate in DropBox, but when I share the link, an old folder name appears instead. Where can I update that for the shared link to reflect the current name of the folder? Example: In DropBox it says "2025" and when I share the link the folder they view says "2024"... which makes them think it is out of date/incorrect.
When opening a shared link using Gmail, it alters the URL.
As I prepare to send a press release to my media contacts with my Dropbox folder link (that has view-only permissions) included, I've found that the link works only a few times after I click it in my test emails. But afterwards, the URL starts to unfurl the ampersands (&) as "amp;" and it breaks the link, giving 400 errors on all my devices. i.e. The original, working URL structure: [...] rlkey=rjcrcap8ebtitcazxmlhi4zw0&st=yl5h2f17&dl=0 The 400 error version of the link: [...] rlkey=rjcrcap8ebtitcazxmlhi4zw0&st=yl5h2f17&dl=0 When I delete the "amp;"s manually, the URL works again as it should. Any idea why this is happening? I cannot share my Dropbox link until this is fixed. For my tests, I am using the latest iOS both on a recent Macbook and an iPhone 14. Browser is Google Chrome or Safari (both seem to have the issue). Mail system I'm using is Gmail.
