Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

NewCreationDave's avatar
NewCreationDave
Explorer | Level 3
8 years ago
Solved

Thunderbird popstate issues

I have seen the solution to the popstate problem with Thunderbird posted as simply removing the Thunderbird profile files from Dropbox.  But that defeats the purpose of having Dropbox sync my profile...
Share
  • Rich's avatar
    Rich
    8 years ago
    And Thunderbird supports IMAP configurations, which allows your local client to read messages and the current state of your threads directly from the server. Configure each computer to use IMAP and they'll all read the current state of your mail account directly, with no need to sync data across another service. Read a message on one computer and it's marked as read on the others as soon as the mail client connects to the server.

    Dropbox simply wasn't designed for what you're trying to accomplish. It has never been recommended to store live mail files (like Microsoft PST files as well) in Dropbox. You can, but you should pause syncing while the mail client is open so they don't interfere with each other.

    I'm afraid this just isn't a problem for Dropbox to resolve.
NewCreationDave's avatar
NewCreationDave
Explorer | Level 3
8 years ago

Thunderbird is a local client email program.  It MUST reside in dropbox (if I'm employing dropbox as my syncing agent) in order to have the file directories, stored emails, current state of threads, etc., synced on all devices so that when I open Thunderbird on my desktop, it is current with where I left off on my laptop, etc.  If I was relying on the servers for syncing, I wouldn't need Thunderbird.  If I move the files out of my dropbox, it defeats the entire purpose.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 years ago
And Thunderbird supports IMAP configurations, which allows your local client to read messages and the current state of your threads directly from the server. Configure each computer to use IMAP and they'll all read the current state of your mail account directly, with no need to sync data across another service. Read a message on one computer and it's marked as read on the others as soon as the mail client connects to the server.

Dropbox simply wasn't designed for what you're trying to accomplish. It has never been recommended to store live mail files (like Microsoft PST files as well) in Dropbox. You can, but you should pause syncing while the mail client is open so they don't interfere with each other.

I'm afraid this just isn't a problem for Dropbox to resolve.
  • NewCreationDave's avatar
    NewCreationDave
    Explorer | Level 3
    8 years ago

    Tnx, I'll check that out

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      8 years ago

      Speak to your email provider about changing from what I assume is a POP3 server to an IMAP or Exchange one.

       
      [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Find Answers section here. ]

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!