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Forum Discussion
Time Left in Sync has been removed from the desktop app
The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?
I'm on Mac OS Sierra 10.12.6
- Jay
Dropbox Staff
Hi I have the same problem... did you get to solve it?
Thank you!
After autoupdate my dropbox to version 69.4.102 i noticed that upload/dowload progress in system tray look different, now its show only speed and dont show time anymore. Time was very important for me to understand how long need to wait upload/dowload.
How to fix this issue? Dowgrade to older version doesnt help, because its autoupdate again.Dear Dropbox, please return older function which show time and speed together.
Thanks for help.PLEASEEEEE FEEDBACK! I am about to cancel subscription for two people and asking refund!
Guys
I am talking to support and they are saying this is the latest update and it's now like this
I advise you all to write them to ask to bring the feature back.
I will now search for an alternative software
Thanks for the update marinacoser, ridiculous that there still hasnt been an official word from dropbox about it.
Will have to look for alternative software. What feature will they remove next?
I would also like to have this feature restored please! This a big one for me in particular!
My entire team and I vote to bring this feature back too. It is also essencial for us when letting clients know when to expect their files. This blue status bar is pretty but completly pointless. Please dropbox people, bring it back!
How long do I have to wait at this high-speed wifi restaurant in order to get all my files synced? Thanks to Dropbox, now I can't plan my schedule. This is fantastic for busy business owners.
For the last 10 years or so I'm fairly certain when I added a file to my dropbox folder I could check to see how long it would take to upload. It would give me an estimate and show the current upload speed.
Now I can only see the upload speed? I often need to give my clients an ETA on when large files will be done uploading. I'm not sure where this feature has gone. My friends older MBP on older OSX still has this feature.
I'm on OSX Mojave 10.14.2 and a top of the line garbage pile 2018 MBP.
I am having the same problem. I am trying to get files to a client and I cant even see the transfer speed. All it says is "syncing 3 files". I have no idea if I have a fast or slow upload speed. This is very frustrating and is killing my workflow. Dropbox, please fix this. Why on earth would it be removed?
Just by looking at the amount of complains in this thread it is easy to tell they screwed big time.
It's a shame, already starting to look for an alternative provider and I bet they'll lose many customers just for removing a tiny yet crucial feature (and not providing any kind of technical justification).
Dear Dropbox, why this qestion marked as solved if its still not solved?
The reason this is marked as solved is bacsue this is a feature not a bug.
The Project Manager on this feature should be reassigned or let go, and the Dropbox team needs to own their mistake and put the time remaining indicator back.
It is ridiculous it has not already been rolled back.
Again, see my comment about hubris, and lack of humility.Incredibly arrogant behavior by Dropbox
Dear Dropbox,
On behalf of the many many users who are complaining about the removal of the time remaining, or time left feature, I am requesting that you reinstate this feature in the next update. For so many of us, this was Dropbox's most integral feature.
I urge anyone who is missing this feature to post a 'seconded' below.
Dropbox, please do not mark this as 'Solved' until the feature has been reinstated. Also, please do not merge this with the other thread where us users have been talking about this topic.
Thank you very much for listening to your customers.
- Mark
Super User II
I'm afraid it has to be merged - that is the thread its being discussed and monitored on. Another thread isnt going to be seen or change anything as it makes it look like its only you on about it. I have tweaked the forum heading slightly though to make it more obvious what it is now.
Also, I'm afraid the forum software marks things as 'Solved' if anybody selects that option - note that no Dropboxer or Super User would mark their own post as that UNLESS they wanted / needed it to appear at the top of the thread. It is anoying but, actually, in this case the issue is solved - it was intentionally removed.
As has been said its a conscious decision to remove it and so people need to post in ONE thread (i.e. here) if they want to change that.
What I will say is I have never, ever, EVER seen Dropbox change a decision in the whole time I've moderated here and I cannot see that changing now - especially when so few people are questioning it and in comparison to the number I have seen complain about it - or thousands, literally, about other things they changed.
@Mark. Thanks for your reply, explanation and for changing the topic heading.
- Second.
Seconded. Still want the "time remaining" feature back. As soon as possible, please.
I second this request. This feature is important to me. Without it I don't know if an upload is almost finished or still has another day to go!
What bothers me about the "solved" status is it appears that Dropbox after designating it that way doesn't dignify further responses (of which there have been MANY) with a further explanation. That's just not appropriate; we pay for this service and should be entitled to the courtesy of at least knowing why we're deprived of something we felt we could count on.
How is this issue marked as solved?
And why in the world would they remove the feature that shows people when they can expect to have their files. Seriously? I use this ALL THE TIME to let people who are on tight deadlines know when they can expect files to be available.
Im sorry but whoever decided to remove that feature should not be in charge over there.
Please bring it back - a lot of people NEED it.
