Forum Discussion

ImgnPixel's avatar
ImgnPixel
Explorer | Level 4
1 year ago

Two people icon on a folder that is not shared

Hi everyone, I need some help clarifying an issue with a folder on my Dropbox account. Here’s the situation: I have a root folder that I haven’t shared with anyone, and when I check the sharing a...
Shared Folders
Rich's avatar
Rich
Icon for Super User II rankSuper User II
1 year ago
ImgnPixel wrote:

However, the folder icon still shows the two silhouettes of people (the shared folder icon), even though I’ve removed all access.

The folder is still shared, with you as the only member. You need to unshare the folder.

  • ImgnPixel's avatar
    ImgnPixel
    Explorer | Level 4
    1 year ago

    I created the folder, but it doesn’t give me the option to unshare it. I’ve followed the link and steps in the article you provided, but the options aren’t available.

     

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Hey ImgnPixel, sorry for jumping in. To make sure I got it right, this folder isn’t saved within another shared folder, correct? 

      Are you still unable to see the “Unshare” button even on another browser?

      • ImgnPixel's avatar
        ImgnPixel
        Explorer | Level 4
        1 year ago

        Hi Nancy, the folder isn’t saved within another shared folder. It’s actually a root folder on my Dropbox account. I’m still unable to see the “unshare” button.

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