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Forum Discussion
Two people icon on a folder that is not shared
Hi everyone,
I need some help clarifying an issue with a folder on my Dropbox account. Here’s the situation:
I have a root folder that I haven’t shared with anyone, and when I check the sharing a...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey ImgnPixel - does this persist after clearing your browser's cache or on another browser?
Also, do you see the folder listed in your sharing tab perhaps?
Hi Walter
Yes, I see the folder listed in our sharing tab that you linked in your response. Within that folder, I have other shared subfolders, but not officially sharing the original “illustrate” folder. If I try to “remove from Dropbox,” it doesn’t remove it as a shared folder; instead, it completely removes it from my Dropbox. However, I own and created the folder and need it to exist, just not shared.
- Jay
Hi ImgnPixel, could you attach a screenshot showing the options you see for that folder from the shared folders tab on your account?
If you remove the folder from Dropbox using those options, are you then able to unshare the folder from the same ellipsis?
Hi Jay
Sorry for the delayed response; I was engrossed in work. Here’s the screenshot you requested. If I remove the folder from Dropbox using those options, I’m presented with the option to rejoin the Dropbox folder through the “Join” button. At the bottom of the notification, it says, “This folder has been successfully removed from your Dropbox.” However, it still appears under the “Shared Folders” tab, albeit with the “Join” button. Despite being the creator and owner, as evident in my previous screenshots, the folder remains visible in this tab.
- Jay
If you remove the shared folder from your Dropbox account, you should then get the option to unshare the folder when you click it again from the shared folders tab.
