We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
ImgnPixel
2 years agoExplorer | Level 4
Two people icon on a folder that is not shared
Hi everyone,
I need some help clarifying an issue with a folder on my Dropbox account. Here’s the situation:
I have a root folder that I haven’t shared with anyone, and when I check the sharing a...
ImgnPixel
2 years agoExplorer | Level 4
Hi Jay
Sorry for the delayed response; I was engrossed in work. Here’s the screenshot you requested. If I remove the folder from Dropbox using those options, I’m presented with the option to rejoin the Dropbox folder through the “Join” button. At the bottom of the notification, it says, “This folder has been successfully removed from your Dropbox.” However, it still appears under the “Shared Folders” tab, albeit with the “Join” button. Despite being the creator and owner, as evident in my previous screenshots, the folder remains visible in this tab.
Jay
Dropbox Community Moderator
2 years agoIf you remove the shared folder from your Dropbox account, you should then get the option to unshare the folder when you click it again from the shared folders tab.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!