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Forum Discussion
Airycleere
3 years agoExplorer | Level 3
Unexpected error when trying to save directly to Dropbox from email on my iPhone
Hi All, I’m trying to save direct to Dropbox from email from iPhone and getting the following error “Unexpected error: we encountered an error and could use your help. Please contact support and t...
- 3 years ago
Sorry for the delay here, Airy.
Can I ask for one more thing? Can you send me a screenshot of the last screen you're in, before the error message comes up?
Because I'm trying to recreate this with my device and it works fine for me, so I want to see if we're missing something.
Thanks!
Airycleere
Explorer | Level 3
Hi Hannah
It happens with every attachment, even very small sizes.
Any ideas?
It happens with every attachment, even very small sizes.
Any ideas?
Hannah
3 years agoDropbox Staff
Sorry for the delay here, Airy.
Can I ask for one more thing? Can you send me a screenshot of the last screen you're in, before the error message comes up?
Because I'm trying to recreate this with my device and it works fine for me, so I want to see if we're missing something.
Thanks!
- Airycleere3 years agoExplorer | Level 3Hi Hannah
It’s fixed, not sure how but it works fine now
Thanks for all your help
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