Forum Discussion

Dylansuns's avatar
Dylansuns
Explorer | Level 3
1 month ago

Upload limit for file requests on the Plus account

I just upgraded my account to the Plus today and was hoping to use it for video editing business. I am trying to get the ability to upload roughly 20gb video files, which from what I can see the plus...
Share
upload
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey Dylansuns​ - thanks for using Dropbox and welcome to the Community!

Quoting from the relevant help center article, Dropbox Basic, Plus, and Family customers can request files up to 2 GB.

For files larger than 2 GB, you can consider using a shared link instead, assuming your collaborators have the needed quota on their Dropbox accounts, if they're using one. 

I hope this information helps and please let me know if you have any other questions. 

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!