We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
TmAgvice
12 months agoNew member | Level 1
We can't create a new folder
We are unable to create a new folder in Dropbox. we continuously receive an error stating:
Destination Folder Access Denied
You need permission to perform this action.
file name
date created
try again , cancel
Please Help! I can't organize documents by year
1 Reply
- Jay12 months ago
Dropbox Community Moderator
Hi TmAgvice, thanks for bringing this to our attention.
Are you trying to create a folder on the Dropbox site, or via Explorer/Finder on your machine?
What OS are you currently running on your machine?
Any other info or screenshots would be helpful!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!