Forum Discussion

Chuckles333's avatar
Chuckles333
Explorer | Level 3
4 years ago

When changing file does Dropbox update automatically. How does it work

When I update my Excel file, does Dropbox update automatically. 
sync
Third Party Integrations
Chuckles333's avatar
Chuckles333
Explorer | Level 3
4 years ago

I am using the Excel App to change files.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Chuckles333, in order to assist further, we need to understand how and where you're using Excel.

 

Is this via the Dropbox site using Excel Online, the mobile app, or the Excel desktop app? Likewise, how are you opening Dropbox files?

 

Any other info or screenshots would be helpful!

  • Chuckles333's avatar
    Chuckles333
    Explorer | Level 3
    4 years ago

    I am using Excel Desktop version. I login using the website

     

    Chuckles333

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Do you have the Dropbox desktop application installed, and are the Excel files located i that folder when you edit them?

      • Chuckles333's avatar
        Chuckles333
        Explorer | Level 3
        4 years ago

        Yes I have Dropbox desktop app installed. There are Excel files installed in the Dropbox, but they do not update after I change the files on the desktop version of Excel.

        When I edit Excel I do in on the desktop version of Excel 

        The Excel files on Dropbox do not update automatically.

         

        Chuckles333

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!