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Ashley SYC's avatar
Ashley SYC
Explorer | Level 3
2 years ago

When I re-installed the app I was not able to copy dropbox links anymore.

I have my own dropbox and I have a shared folder that we use for work. I cannot copy dropbox links from either one. We recently had some issues where dropbox was deleting everything out of our shared...
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Ashley SYC's avatar
Ashley SYC
Explorer | Level 3
2 years ago

Hi Megan, no it looks like when I go on the website and right click a file, the option to copy link does come up. However, when i right click a file in the finder, the option does not come up. (please see screenshots). My OS version is: macOS Sonoma 14.1. Looks like I am using Dropbox: v194.4.6267

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Ashley SYC, thanks for the additional info and the screenshots.

 

From the screenshots I can see that there are no Dropbox options in your right-click menu at all and you don't have syncing icons on your files in the Dropbox folder either.

 

Is it possible that the Dropbox app is not currently running?

 

Except for the Dropbox version, what's the sync status of the app, when you hover over the Dropbox icon in your menu bar?

  • Ashley SYC's avatar
    Ashley SYC
    Explorer | Level 3
    2 years ago

    Hi Hannah, when I hover over the dropbox icon in the upper right menu bar, it says "Up to date".

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey Ashley SYC - sorry to jump in and thanks for the clarification.

       

      Could you let us know if you see any syncing icons on your files in the Dropbox folder and if you get any Dropbox related options when you right click on them?

       

      Also, have you rebooted your computer since you first noticed this? 

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