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flof92's avatar
flof92
New member | Level 2
4 years ago
Solved

Why can't I add more than 2GB of shared content to my account?

Dear community,   A friend of mine has shared a dropbox folder with me and he is paying to have 2TB of storage. However, we thought that when he shares the folder with me I am also allowed to uploa...
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Cheyennemtnman's avatar
Cheyennemtnman
New member | Level 2
4 years ago

The person sharing has plenty of space available and I have nothing in my dropbox yet I can not upload a file... 

but I am getting error message that my dropbox is full

Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
Cheyennemtnman wrote:

The person sharing has plenty of space available and I have nothing in my dropbox yet I can not upload a file... 

but I am getting error message that my dropbox is full

When you accept a shared folder, you get your own COPY of the folder, and you need to have enough space in your account for any files you add to it. It doesn't matter if the owner of the folder has more space. You're still limited to the space in your own account because the folder exists in your account.

 

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