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endgamezs162's avatar
endgamezs162
New member | Level 2
3 years ago
Solved

Why can't I upload 500GB of files to a 3TB Drive?

Hello, 

I seemingly cannot upload 435GB of videos to a 3TB Dropbox Drive. I just recently bought a plan of Dropbox Professional 2 hours ago, and my plan still says Basic, but it also says I have 3TB of storage. When I try to drag and drop it (using Windows 11 File Explorer), it tells me that Dropbox does not have the space required to take all of these files. Is there a file limit I'm missing? To be exact, the number of files I am trying to upload is 1,624. Do I need to drag and drop the files to the webpage instead?

Thank you, 

Landon

Dropbox Pro
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  • endgamezs162's avatar
    endgamezs162
    3 years ago

    Never mind, I found that you can drag and drop via Explorer to Website instead of Explorer to Explorer.

3 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Are you sure it isnt that your computer is saying you dont have enough space? Dropbox is just a regular folder on your device like any other - you can (after upload) make things online only but at least initially you need the space to upload

  • endgamezs162's avatar
    endgamezs162
    New member | Level 2
    3 years ago

    Never mind, I found that you can drag and drop via Explorer to Website instead of Explorer to Explorer.

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