Forum Discussion

pvk2023's avatar
pvk2023
New member | Level 2
2 years ago

Why did you take away the 'open folders in' option in the app's preferences?

I installed dropbox on a new laptop. I don't want my whole dropbox on a limited machine but I do like viewing all my online only folders right in file explorer. This was standard for Dropbox. Then suddenly it's gone as an option? Why? To drive us to the website for a service we're already paying for? Why was this option taken away? Onedrive works fine showing files and folders that are offline. That sort of integration is helpful. This is unhelpful. If this was a management decision please add me to the list of customers that do not like this change. If this remains the same I will likely consider whether or not I pay for another year. 

5 Replies

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago

    pvk2023 wrote:

    ... This was standard for Dropbox. Then suddenly it's gone as an option? Why? To drive us to the website for a service we're already paying for? Why was this option taken away? ... 


    Hi pvk2023,

    No, you have a mistake. Dropbox is sync service and has never been letting users to just "viewing" the account content. It has been always a mirror of account content locally somewhere on your local drive and keeps this "mirror" (Dropbox folder) in sync with the account. There is no way something never existing got away. 🙂

     


    pvk2023 wrote:

    ... If this remains the same I will likely consider whether or not I pay for another year. 


    There are "ideas" related to this, but Dropbox is NOT interested in as you can see there - "Closed" status. 🤷 So forget it (such an option) and consider what you'll pay for.

  • pvk2023's avatar
    pvk2023
    New member | Level 2
    2 years ago

    This is how the general preference used to look. It had that option. 

    THis is what it looks like now. You'll find the same complaint for mac users with "finder" instead of file manager. 

     

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago

    Here you're talking for different thing - default way how to open a folder, not is the folder existing local or not!!! Whatever you select the folder and entire content would exists locally. They only will get opened in different ways. That's it - it doesn't mean that folders haven't existed locally and only visible in application (as you can see Dropbox doesn't like this idea 😕).

    I have no idea why Preferences dialog design changed, but it doesn't affect folders (miss)residings in any way.

     

    PS: Just keep in mind that you're using beta version. If it's unintentional, get back to stable one.

  • pvk2023's avatar
    pvk2023
    New member | Level 2
    2 years ago

    Hmm. I don't how I got a beta version. I'll uninstall and see if I can roll it back. 

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    pvk2023 wrote:

    Why did you take away the "open folders in" option in the preferences?


    Because the option that it refers to, the Dropbox Desktop app, no longer exists. It was dropped back in January 2022.

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