Forum Discussion

kshafi's avatar
kshafi
Explorer | Level 3
8 years ago
Solved

why is dropbox so slow when number of files increases?

Dropbox is unusable (and I mean it) as the number of file increases (I have more than 2 million files). What is the use of 1T tier when you cann't really use it (syncing takes forever for a simple ad...
desktop
sync
  • Jay's avatar
    Jay
    8 years ago
    Hi there, the following article does explain that this is generally related to the specifications of the machine that is syncing the files.
     
    While I don’t work in the department that maintains the app, I imagine the performance hit comes from simply having to monitor so many files at the same time. 
     
    Currently, there isn’t anything that can be done to improve this, as the Dropbox servers are working fine; it’s the computer(s) itself causing the bottleneck and needing more time to process the changes as well as keeping tabs on all the files at the same time.
     
    I hope this helps to clarify matters.
designs07's avatar
designs07
Helpful | Level 5
6 years ago

Did the steps. Today it's been stuck all day at 242 files synching (2+ days). 

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

I'm glad to hear that the count has atleast gone down, designs07.

Since you mention that it's stuck though, I've sent you a ticket so that we can have a better look into it. 

Cheers!

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